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What changed at Intercom

SpyGlow checks Intercom's public pricing and home pages every day. Below is every week we published, newest first, each with the exact words that changed and what it could mean for teams that compete with Intercom.

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Weeks published
1
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intercom.com

What Intercom changed, week by week

  1. Pricing

    Intercom reworks pricing page around Fin AI Agent plans, removes startup offer line

    Intercom changed its pricing heading to Fin AI Agent + Intercom plans and lists Fin AI Agent as included in the Essential plan. A line on free live chat and pay-as-you-go channels was added, and the 93% startup offer line was removed. The page was redesigned, and only part of the change is shown.

Weeks with no change, or only minor wording edits, are not published.

Pages we check

Each report is built from daily captures of Intercom's public pages, taken where robots.txt allows it and compared with the previous capture. AI drafts each report from those captures and checks it against them, and a member of the SpyGlow team decides what is published. Quotes are matched word for word against the capture. Prices may differ by region. Spot a mistake, or work at Intercom and want something corrected? Email [email protected]. SpyGlow is not affiliated with Intercom.

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