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Sign-in and settings
Sign in the way that suits you, keep your account details and preferences up to date, move around faster, and get help.
This page covers the everyday account basics: signing in, your settings, shortcuts, and where to go when you need help.
Sign in
Go to the sign-in page. You can sign in three ways:
- Email and password. Enter both and click Sign In. If you forget your password, click Forgot password?.
- Google. Click Continue with Google.
- Email code. Type your email, click Continue with Email, and enter the 6-digit code SpyGlow sends you.
Manage how you sign in
Open Settings in the sidebar and find Security.
- Add Password sets a password. SpyGlow first emails you a code to confirm it is you. If you already have one, click Change.
- Link Google lets you sign in with your Google account.
- Email Code is always available.
Your email address cannot be changed in Settings. Contact support to change it.
Account details
On the Settings page, under Account details, you can update your Display name, Company name, Industry, Your role and How did you hear about us?. Click Save changes.
Your full company profile, which AskGlow and battle cards use, lives on a separate page. See Your company and brands.
Preferences
Open your account menu (your avatar) and choose Preferences.
- Theme: Light, Dark or System.
- Marketing emails and Product updates: turn off the emails you do not want.
Click Save preferences. Alert emails and in-app alerts are set on the Notifications page. See Alerts and notifications.
Move faster with the command palette
Press Cmd+K on a Mac or Ctrl+K on Windows and Linux. You can also press / when you are not typing in a field, or click the search icon in the top bar. Start typing to find:
- quick actions: Add Competitor, Ask AI, Take Product Tour and Toggle Dark Mode
- pages such as Dashboard, AskGlow, Competitors, Changes, Actions, Battle Cards and Reports
- Log Out
Take the product tour
Click the question mark icon in the top bar and choose Take a tour. If you have seen it before, the option reads Replay tour. The tour points out AskGlow, Competitors, Changes, Battle Cards and AI Visibility.
Get help
The question mark menu in the top bar also holds:
- Support: fill in a Subject, Category, Priority and Message, then click Submit Support Request. We reply by email. You can also write to [email protected].
- Feedback: rate SpyGlow from 1 to 5, tell us what would make it more useful, and click Submit Feedback.
Both are also in your account menu.
Log out
Open your account menu and choose Log out.